Are you a B2B Account Manager (80% farming) with 5+ years of B2B account management / business development experience?
We are recruiting for an established UK-based telecommunications and technology solutions provider seeking a commercially driven Account Manager to develop existing customer relationships, identify new revenue opportunities and support continued growth across its business customer portfolio. You do not need previous telecom experience but B2B and experience selling muli-site solutions / services is mandatory.
This position offers an excellent opportunity for an ambitious B2B sales professional who enjoys combining account management, customer relationship development and new business generation.
Our client delivers business-critical connectivity and technology solutions to organisations across a range of industries, including construction, manufacturing, logistics and other sectors with complex operational requirements.
The role is particularly suited to someone who takes a proactive approach to account development, understands how to identify additional customer requirements and can translate those opportunities into long-term commercial relationships.
***** Please note - visa sponsorship is not possible so candidates must be based in the UK with rights to work.
Key Responsibilities
Account Management & Customer Growth
Manage and develop relationships with an assigned portfolio of business customers.
Identify opportunities to increase revenue through cross-selling, upselling and additional service adoption.
Build strong relationships with key customer stakeholders to understand their evolving business requirements.
Develop structured account plans to identify growth opportunities and maximise customer value.
Support customer retention by maintaining strong relationships and proactively addressing commercial requirements.
New Business Development
Identify and generate new business opportunities through prospecting, referrals, networking and existing customer relationships.
Qualify prospective customers and develop opportunities through the sales pipeline.
Engage with decision-makers to understand business challenges and identify suitable solutions.
Convert qualified opportunities into new customer contracts and additional revenue.
Consultative Selling
Understand customer operational requirements and recommend appropriate connectivity and technology solutions.
Identify opportunities to support customers operating across multiple locations or business sites.
Work with internal technical and operational teams to develop tailored customer proposals.
Commercial Performance
Take ownership of account growth, new business activity and individual sales targets.
Prepare commercial proposals, pricing recommendations and customer presentations.
Negotiate commercial terms and support contract renewals.
Maintain accurate CRM records, pipeline information and sales forecasts.
Candidate Requirements
Essential
Previous experience in B2B account management, account development or business development.
Proven ability to develop customer relationships and identify opportunities for revenue growth.
Experience in cross-selling, upselling, customer retention and new business generation.
Strong communication, relationship-building and commercial negotiation skills.
A proactive, target-driven approach to managing accounts and developing sales opportunities.
Ability to understand customer requirements and recommend suitable commercial solutions.
Experience maintaining a sales pipeline and working towards revenue targets.
Desirable
Experience within telecommunications, connectivity, networking, managed services or technology solutions.
Experience selling B2B services to construction, manufacturing, logistics or other operationally complex industries.
Exposure to customers operating across multiple sites or locations.
Experience selling tailored solutions rather than purely transactional products.
Understanding of business connectivity services, including broadband, leased lines, mobile connectivity, wireless networking or cloud telephony.
What's on Offer
Uncapped sales commission.
Opportunity to develop and grow an established portfolio of business customers.
Exposure to business-critical telecommunications and technology solutions.
A varied commercial role combining account management and new business development.
Opportunity to build long-term customer relationships and generate additional revenue.
Permanent opportunity with an established UK-based business.
