Relationship Manager – Indonesian Bahasa Speaker (Malaysia)
Role Overview
We are seeking a Relationship Manager to drive client acquisition, engagement, and retention within the Indonesian-speaking market. This role focuses on building strong client relationships, growing accounts, and delivering tailored solutions in a fast-paced financial services environment.
Key Responsibilities
- Achieve individual and team sales and performance targets
- Build, manage, and grow a portfolio of clients through personalized support across voice and digital channels
- Develop strong, trust-based relationships with clients and provide ongoing updates and insights
- Identify and qualify new business opportunities through research and prospecting
- Deliver tailored solutions based on client needs and market conditions
- Collaborate with internal teams to resolve client issues and improve service delivery
- Maintain accurate reporting on activities, performance, and pipeline
- Stay updated on market trends, economic developments, and industry news
- Ensure compliance with regulatory and internal policies at all times [Relationsh...sa Speaker | PDF]
Requirements
- Native Indonesian Bahasa speaker with strong English proficiency
- Proven experience in sales or relationship management, ideally within financial services
- Solid understanding of financial markets, particularly forex/CFD products
- Strong communication, negotiation, and interpersonal skills
- Analytical mindset with the ability to interpret market trends
- Self-driven, results-oriented, and able to work under pressure
- Bachelor's degree in Business, Finance, Economics, or related field
Preferred
- Experience in brokerage or trading environments
- Leadership or team management exposure
- Knowledge of regulatory frameworks within financial markets
What You'll Bring
A client-centric approach, commercial acumen, and the ability to build lasting partnerships while driving business growth.